Privacy Policy
This Privacy Policy explains how Savannah Crawl Space Repair may collect, use, disclose, and protect information submitted through this website.
Information we may collect
- Name, phone number, email address, and property city
- Crawl-space problem details submitted through the form
- Photos or attachments if a future form provider supports uploads
- Call metadata, call duration, call source, and call recordings where permitted by law
- Referral source, landing page, UTM parameters, search terms, and ad click identifiers
- Device, browser, approximate location, and analytics data
How we use information
- To respond to estimate requests
- To route leads to a relevant crawl-space service provider
- To track call and form conversions
- To improve the website, content, and service-area targeting
- To prevent spam, fraud, or abuse
- To maintain business records and resolve disputes
Call tracking and recordings
The website may use call-tracking software such as CallRail or a similar provider. Calls may be recorded for quality assurance, lead verification, provider accountability, and dispute resolution where permitted by law. Callers should not share confidential or sensitive information unless necessary.
Analytics and cookies
The site may use analytics and tracking tools to measure page views, phone clicks, form submissions, traffic sources, and visitor behavior. These tools may use cookies, pixels, scripts, or similar technologies.
Sharing information
Information may be shared with local service providers, call tracking providers, form processors, analytics providers, hosting providers, email tools, spam-prevention tools, and other vendors needed to operate the website and respond to requests.
Lead routing
If you submit a service request, your information may be shared with a local crawl-space provider so they can contact you about inspection, pricing, scheduling, and service options.
No sale of personal information to advertisers
We do not sell personal information to advertisers. Lead information may be shared with service providers for the purpose of responding to your request.
Data retention
Lead and call data may be kept as long as reasonably needed for business operations, legal compliance, quality control, analytics, and dispute resolution.
Security
No website or online transmission is perfectly secure. We use reasonable safeguards, but we cannot guarantee absolute security of submitted information.
Your choices
You may contact us to ask about information you submitted, request correction, or request deletion where legally and operationally possible.
Contact
Privacy questions can be sent to quotes@SavannahCrawlSpaceRepair.com.